We’ve upgraded Alisouq for a faster, smoother experience
Contact our support team anytime through the channels below.
Support Phone
+971 54 306 4845Support Email
customerservice@alisouq.com
ALI SOUQ PORTAL L.L.C is a UAE-based marketplace for construction materials, tools, hardware, industrial supplies, and home improvement products.
Alisouq is a UAE-based ecommerce marketplace dedicated to building materials, construction supplies, industrial products, tools, hardware, and home improvement solutions. Our vision is to create a specialized digital marketplace focused exclusively on the construction and building industry — making it easier for contractors, businesses, maintenance teams, and consumers to source reliable products through a centralized and transparent online platform. Unlike general ecommerce marketplaces, Alisouq is built specifically for the needs of the construction and home improvement sector, bringing together a wide range of products, suppliers, and categories under one platform.
Alisouq is backed by Alrais Holding, a diversified UAE business group established in 1997 under the visionary leadership of Ali M. Alrais, Emirati entrepreneur and philanthropist. Over the years, Alrais Holding has built a strong presence across multiple industries through a long-term commitment to innovation, operational excellence, and sustainable business growth within the UAE. With this foundation, Alisouq aims to contribute to the digital transformation of procurement and sourcing within the construction and home improvement industry.
Alisouq operates a well-organized warehouse and logistics system within the UAE to support accurate inventory control, efficient order processing, and timely delivery. Our infrastructure ensures consistent product availability and a seamless customer experience across all categories.
Our mission is to simplify and modernize sourcing for construction materials and home improvement products by creating a reliable ecommerce ecosystem that connects customers with trusted suppliers and brands across the UAE. We aim to improve:
Product accessibility
Pricing transparency
Procurement efficiency
Customer convenience
Digital purchasing experience
Alisouq focuses on a wide range of categories related to construction, maintenance, industrial supply, and home improvement, including:
Building Materials
Power Tools & Hand Tools
Electrical Supplies
Paints & Accessories
Plumbing Products
Safety Equipment
Hardware & Fasteners
Cleaning & Maintenance Supplies
Home Improvement Products
Industrial Equipment & Accessories
Alisouq works with suppliers, distributors, and logistics partners across the UAE to provide customers with access to a broad product catalog while improving sourcing efficiency and product availability. Our goal is to create a streamlined digital experience that combines:
Reliable product discovery
Competitive pricing
Order coordination
Customer support
Efficient delivery processes
We are committed to building long-term trust through transparency, operational accountability, and customer-focused service. Customers can easily access information related to:
Shipping & Delivery
Returns & Refunds
Payment Terms
Product Availability
Customer Support Channels